Marriott International
1 - 2 Años
€
No Revelado
Santa Cruz de Tenerife
Additional Information Job Number26117012 Job CategoryFood and Beverage & Culinary LocationCalle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 ScheduleFull Time Located Remotely?N Position Type Non-Management HOSTESS – MB** BY MARTÍN BERASATEGUI The Ritz-Carlton Abama Resort, Tenerife JOIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife, is one of the island’s most renowned gastronomic destinations. Set in an exceptional location overlooking the Atlantic Ocean, the resort combines luxury, nature, and an outstanding culinary offering. At the heart of this offering is MB** by Martín Berasategui, our fine-dining restaurant where culinary excellence, exceptional produce, precision, and attention to detail come together to create a truly unique gastronomic experience. Join our team as a Hostess at MB** by Martín Berasategui! What We Are Looking For… Are you passionate about fine dining, hospitality, and delivering an exceptional guest experience? As a Hostess at MB** by Martín Berasategui, you will play a key role in shaping the guest experience from the very first interaction. You will be part of a professional team committed to excellence, ensuring every guest receives a warm, elegant, and personalized welcome while contributing to a memorable dining experience. We are looking for someone with a genuine passion for hospitality, excellent presentation, strong attention to detail, outstanding organizational skills, and a natural, professional communication style. Your Responsibilities Include… Welcome and greet guests with warmth, elegance, and professionalism, creating an exceptional first impression. Manage the reception of guests and escort them to their tables in accordance with fine-dining service standards. Manage and organize reservations, arrivals, table assignments, and changes throughout the service. Maintain an up-to-date understanding of table availability and restaurant layout in order to optimize the flow of service. Communicate and coordinate closely with the restaurant team, kitchen, reservations, and other departments to ensure a smooth and efficient operation. Handle telephone calls, guest enquiries, and requests with professionalism, discretion, and efficiency. Manage waiting times and communicate estimated times clearly while maintaining a positive and guest-focused attitude. Identify and communicate guest preferences, special occasions, dietary requirements, and any other relevant information to the appropriate team members. Develop a strong knowledge of the restaurant’s culinary concept, products, ingredients, and philosophy in order to provide guests with accurate and relevant information. Maintain a warm and professional relationship with guests throughout their experience, anticipating their needs whenever possible. Handle special requests and guest concerns with empathy, discretion, and a solution-oriented approach, involving the appropriate manager when necessary. Ensure that the reception area, entrance, and guest-facing spaces are always clean, organized, and presented according to the restaurant’s standards. Support the Front of House team with any additional tasks required to ensure the smooth running of the service. Actively contribute to maintaining The Ritz-Carlton Gold Standards, paying attention to every detail of the guest experience. What We Expect From You… A natural ability to communicate, creating a sense of trust, elegance, and warmth from the very first interaction. A genuine passion for hospitality and exceptional guest service. Previous experience as a Hostess, Restaurant Receptionist, Guest Relations professional, or in a similar position within luxury hotels, fine dining, or high-end hospitality. Excellent personal presentation and a professional attitude. Strong organizational skills and attention to detail, particularly in dynamic and demanding environments. A team-oriented mindset and the ability to communicate effectively with different departments. A genuine passion for delivering personalized, attentive, and precise service. The ability to remain calm, composed, discreet, and solution-oriented in different situations. Fluent communication skills in English and Spanish. Additional languages will be considered an advantage. A valid work permit for Spain. What We Offer… An attractive salary above market standards. Travel the world with special rates at more than 9,500 Marriott hotels through the “Explore Rate,” also available for your family, partner, and parents. Enjoy our culinary offerings with a 20% discount at our hotels and 50% at the resort. Up to 75% off flights if you reside in Tenerife. Corporate benefits and discounts on leisure and travel. A special birthday gift. Enjoy the resort as a guest after one year of service — a truly unique experience! Additional holiday bonus payment. Innovative training programs and professional development opportunities. Career growth opportunities within an international company. Complimentary meals in our Employee Dining Room. Uniform and uniform cleaning provided. Employee celebrations and events, including outings, anniversaries, and special weeks. Activities and initiatives that contribute to the local community. (All benefit and bonus programs are subject to applicable internal regulations and tax and social security laws. There is no legal entitlement to these programs, and the employer may modify the offering at any time.) Have We Inspired You? Apply through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in diversity and an inclusive, people-centered culture. We are committed to non-discrimination on the basis of disability, veteran status, or any other protected status under applicable law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that they remain in the memory long after a stay. We believe everyone thrives when they are empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for exceptional luxury service and take pride in providing excellence in the care and comfort of our guests. In your role, you will help ensure that The Ritz-Carlton Gold Standards are upheld with grace and attention to detail every day. These values form the foundation of our culture and are one of the reasons The Ritz-Carlton is a global leader in luxury hospitality. As part of our team, you will learn and embody our principles, including the Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
2 mes(s) 2 día(s) atrás